Nana K IT Solutions Consult
Remote Support
A safe starting point for remote troubleshooting when an on-site visit is not required.
Before you connect
Remote support instructions
- Contact Nana K IT Solutions Consult first and confirm the support session.
- Use only the remote-support download link provided on this official domain.
- Download and run the approved support tool from the R2-backed link below.
- Share the session code only with the verified support technician assisting you.
- Stay at the device during the session where practical, and close sensitive personal documents.
- End the session when the requested support work is complete.
Never share: account passwords, MFA codes, recovery keys, or banking credentials with a support technician.
R2-backed download
The production link is configured in site/assets/js/config.js. Upload the approved installer to the Cloudflare R2 bucket through the protected Worker upload endpoint, then update the URL if needed.
Current placeholder:/files/remote-support/NanaK-RemoteSupport.exe